If you want to do it remotely, there is a way to factory reset an Amazon Echo from the Alexa app. No matter which Echo device you have, you can reset it with the Alexa app. Note that the unit has no physical restart / reboot button. Therefore, here is a guide on how to reset the Alexa device in case you are having trouble with it. 1. Here’s how: Open the Alexa App. 3. The remainder of this guide walks you through those steps. See also: Top best Alexa skills. Add a song to your Prime Music library: "Alexa, add this song." This section will be easy to find since it has the words Wireless, or Wi-Fi on it.. Also, it’ll have a button that says Change at the right part of it, in the color blue, signaling you that it’s where you can change the settings for your internet connection. Restart song: "Alexa, restart." That is, power it down for some seconds, then power it up again. Just unplug the power adapter from the device or the outlet and then plug it back in. You can reset Alexa using either the phone app or the web app found at: https://alexa.amazon.com. Press and hold the device’s “Action” button. However, I decided to hold down the play/pause button as I opened the Echo Remote dialog in the Alexa app. No Restart or Reboot Button on Echo Dots. The ring light should turn orange and then blue. How to Reset Your Echo Device With the Alexa App. To do this, first, open the Alexa app. Following the standard directions in the Alexa app didn't work. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. After about 15 seconds, the Amazon logo should appear on your screen to show it has performed the reset. How to reset Alexa device. 2. Factory Resetting Your Amazon Echo Using the App. To reset your 3rd-generation Alexa-enabled speaker: 1. Restart the Alexa-enabled device. you’ll reset your Amazon Echo using the Alexa app or using the acceptable button combination on the Echo device. Resetting your Alexa device depends on the type of device you own. Restart your device first to see if it resolves the problem. The first is through the Alexa app and the second is using physical buttons on the device. Thanks for your reply. I t has a light-weight blue icon with a white circle thereon. You are basically at the last step on how to reset Alexa WiFI where you won’t have to follow anything. There are two ways to factory reset your Alexa device. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Nor can you remotely restart it via the Alexa app. When the ring light shows orange for the second time, Alexa is now in setup mode, and you can release the “Action” button. 2. Tap the Devices icon. 1.Open the Alexa App on your laptop, mobile, or tablet. If you don’t already have it, you can find it on the App Store or the Google Play Store. So currently, the only way to restart Echo Dot is to power cycle it. 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