ConnectWise Control offers a free plan for personal use, three all-inclusive paid plans for business use and one paid unattended access plan primarily for IT use. ConnectWise has been in business for more than 15 years. compare_arrows Compare rate_review Write a Review. ConnectWise Automate (formerly LabTech) focuses an infrastructure management and network monitoring tool with a heavy focus on network discovery and general IT management. Even calling your account rep is the same - no one answers the phone. SaaS business management platform software solution ; Sets up workflows that integrate with various program processes It is web-based so you can use it wherever you are at. They play an important role in your customer service level and retention rates. ... We used connectwise automate and the connectwise products to do our business. ConnectWise is a full business management platform that contains standard project management features including collaboration, sharing and task delegation, along with crossover business management features that include workflow monitoring, CRM elements, integration with a customer database, sales reporting, billing and invoicing. ... Years in Business: 32. ConnectWise Reviews in Client Management Tools. ConnectWise is a software platform comprising a wide variety of business process solutions as well as tools designed to assist with remote monitoring management (RMM) automation, remote access and support, cybersecurity, customer relationship management (CRM), managed services and more. Computer Software Developers in Tampa, FL. ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business. ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. 296 ConnectWise reviews. ConnectWise Automate, formerly known as LabTech, does a solid job as an agent-based infrastructure and network monitoring platform with good support for self-service and third-party integration. ITQlick rating (4.1/5) Starting from $19 per license. Trusted by more than 100,000 users, ConnectWise Manage offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. Besides, the software's security functionality scales as business needs evolve. There is a 'design' flaw in the ConnectWise GUI that allows crooks to access all areas of a victim's PC without his/ her knowledge. Explore 99 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. Reviews Product Overview Designed for multi-company MSP's for integration to M365 Dynamics Business Central which syncronises invoices, expense, purchases and timesheets for payroll. ConnectWise was founded in 1982 and is headquartered in Tampa, Florida. ConnectWise Manage is a robust business management platform made for companies that offer, service, and support technology. ... ConnectWise Automate Solves IT Problems at the Speed of Business. ConnectWise Review Last Updated: Aug 19, 2019 by Denise Porter ConnectWise is a business process automation software that offers a variety of different modules including CRM, help desk, ticketing system, project management tools, and more. Lastly, ConnectWise has a number of BI tools that provide insights on overall company performance. Get demos, trials and quotes What don't you like about working at ConnectWise… I went from spending $300/mo to $1600/mo for a lesser product. Pros. ConnectWise is a horrible company and has mediocre products. A free inside look at company reviews and salaries posted anonymously by employees. About the Company. Read the latest user opinions and reviews for ConnectWise Manage - A PSA Tool Designed To Run Your As-a-Service Business, free research services | Review, compare ConnectWise Manage - A PSA Tool Designed To Run Your As-a-Service Business. Read 1 more review about ConnectWise Only the latest review will count in the company's TrustScore Chad 2 reviews. ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Connectwise's Remote Access app, called ConnectWise Control, is a favorite tool for crooks who pose as genuine PC technicians. Quarterly business reviews (QBRs) are a necessary and valuable opportunity for you to check-in with clients. The ConnectWise platform is an integral part of your operations and is a gateway to your clients’ sensitive business-critical data. Choose business IT software and services with confidence. Connectwise Network is a business management solution for businesses of all sizes. Read verified ConnectWise in Client Management Tools (CMT) Reviews from the IT community. TAMPA — Monday was a day of highs and lows at home-grown software company ConnectWise. ConnectWise is a business management tool that allows companies to take a more streamlined approach to servicing and selling technologies. Awesome product. ConnectWise also gives its users access to a network of ideas, experts, and solutions. Awesome product, I am able to support 330+ PC's in 5 different locations with 8 buildings from any PC, tablet and even my cell phone. Regretable. 11 ConnectWise reviews. The software uses lightweight agents (which also help price the product at $1 per agent per month) to monitor not only the system running the agent but other devices on the same subnet. "Meeting a variety of Partners and helping them figure it out" Do you have any tips for others interviewing with this company? Easy to navigate pages, customizations by user to quickly find what is important to my position and client specific fields and … Is ConnectWise Automate the right Data Center Management solution for your business? Issues that can be resolved in minutes with a phone call take days to resolve via the email ticket system. I regret spending $1600/mo for 3 years on a product that was NOT worth it. ConnectWise Manage will not only help run a successful business, but also provide full visibility into the health and progress of your operations. ConnectWise Control Features and Reviews. Without ConnectWise, managing our customers in a professional and personalized manor would of not been possible. The QBR is a chance to check your customer’s pulse and an opportunity to demonstrate value, especially as a managed service provider (MSP). Locked into an inferior product by a deceitful sales team. ConnectWise support is terrible ConnectWise support is terrible - It is impossible to get a hold of a live person. Download PDF. ConnectWise Manage has a wide birth of functionality. You can use its numerous, powerful reports to make data-driven and informed decisions, and get a centralized view on all different aspects of your business… In this ConnectWise Control review, we’ve explored the price structure, main features, security, and useability of this popular remote access program. Was this review helpful? "It's a good stepping stone to a career, but don't stay long." Explore the most detailed reviews on enterprise software from real users to get an unprecedented view into the product and vendor before you buy. 323 ConnectWise reviews. Pros. The main difference between each all-inclusive plan is the number of simultaneous connections available, as … 8 Reviews. Increasing our security measures and reducing vulnerabilities across the platform is a top priority for our entire organization to gain your confidence as your trusted vendor. See BBB rating, reviews, complaints ... Business Profile ConnectWise, LLC. Since starting with ConnectWise, every aspect has been utilized and implemented into our production and customer service aspect of our company. I have been using Sell for almost 3 years. See user ratings and reviews now! Connectwise Network Review. ConnectWise Manage is the hub of the ConnectWise suite, a set of solutions for technology solution providers that aims to give an end-to-end view and total control over their business. What do you like about working at ConnectWise? A free inside look at company reviews and salaries posted anonymously by employees. Through this tool, companies can provide better customer support, have real-time insights on business operations, can opt to automate some of the business processes, and contain centralized information. ConnectWise has been a pivotal and productive point in our company since inception. I loved working for ConnectWise for several years, until they stopped focusing on what is actually important, and instead ruined the company culture with micromanagement. A free inside look at company reviews and salaries posted anonymously by employees. The design is intuitive and easy to learn, yet complex enough to do v ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. 4.8. Sell. ConnectWise Key Features. Downhill spiral, 100%. Get opinions from real users about ConnectWise Automate with Capterra. 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